News & Insights
“With the risk analysis we are now able to reach at-risk players and give them useful and relevant advice”
We did it! On November 25th Playscan officially went live on Loterie Romande’s website and mobile app. Players can now access their risk profile, take self-tests, read about what risky gambling is and get smart tips on how to lower risk score. We talked with Bettina De Lello, CSR Manager at Loterie Romande, and asked her […]
We have for a long time seen that push notifications has resulted in good rates to raise interest for responsible gambling tools such as Playscan for relevant player groups.  In a new randomized controlled trial at Norsk Tipping we tested how well push notifications performed in two scenarios. 1) to raise awareness of an […]
In early June this year I visited the SNSUS conference, to talk about about my experiences from working with targeted responsible gambling communication. I presented a way of understanding the risk segment and I argued that by understanding the players’ motivation to change, we can carry out responsible gambling more effectively. —- The Playscan tool […]
Playscan has been operating since 2007 and is owned by AB Svenska Spel. The Playscan product is offered for sale to members of the World Lottery Association and European Lotteries. Svenska Spel has decided to make the Playscan product commercially available to increase the possibility of product development and knowledge exchange in responsible gambling practices between the product’s license holders.
The team behind Playscan is multidisciplinary and is made up of data scientists, system developers, communication experts and project managers. With more than a decade of developing and evaluating the tool, we put our knowledge into best practices on how to help players control their gambling.